GSO ISO 11620:2009
ISO 11620:1998
Gulf Standard
Current Edition
·
Approved on
11 February 2009
Information and documentation - Library performance indicators
GSO ISO 11620:2009 Files
English
56 Pages
Current Edition
Reference Language
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GSO ISO 11620:2009 Scope
This International Standard is applicable to all types of libraries in all countries. Limitations on the applicability of
individual performance indicators are listed in the scope clause of the description of each indicator (see annex B).
Indicators may be used for comparison over time within the same library. Comparisons between libraries may also
be made, but only with extreme caution, taking into account any differences in the constituencies of the libraries,
with good understanding of the indicators used, and careful interpretation of the data (see 5.3.5).
This International Standard does not include indicators for the evaluation of the impact of libraries either on
individuals or on society.
Performance indicators are not specified for all services, activities and uses of the resources of the library, either
because such indicators had not been proposed and tested at the time of formulation of this International Standard,
or because they did not fulfil the criteria specified (see 4.2).
This International Standard is not intended to exclude the use of performance indicators not specified in it (see
clause 6).
Throughout the text, the names of indicators are printed with initial capitals for significant words, e.g. Library Visits
per Capita. This helps to distinguish the names from supporting text
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