Activity Details
Competence of conformity certification bodies according to ISO/IEC 17065 (Lead Auditor)
Course Objectives:
• Understand ISO/IEC 17065 requirements comprehensively.
• Develop auditing skills for certification bodies.
• Plan, conduct, and follow up on audits effectively.
• Ensure impartiality, independence, and transparency.
• Identify nonconformities and implement corrective actions.
Introduction to ISO/IEC 17065 and its importance
• Scope and requirements of the standard
• Impartiality, confidentiality, and independence requirements
• Organizational structure and governance
• Quality management system for certification bodies
• Document and record control
• Evaluation and certification processes
• Certification decision-making
• Risk and opportunity management
• Complaints and appeals handling
• Surveillance activities
• Auditing principles based on ISO 19011
• Audit planning, execution, and reporting
• Case studies and practical exercises
Who should attend:
Technicians, supervisors, and professionals in quality, auditing, and certification bodies.