Activity Details
ISO/IEC 17025 General requirements for the competence of testing and calibration laboratories
What?
Learn about the international laboratory competence standard from one of its authors. Learn how to implement it more efficiently. Learn what the requirements actually mean.
Who?
For all laboratory staff who
- Manage the laboratory
- Participate in the operation of the
laboratory quality system
- Conduct tests or calibrations
- Train laboratory staff
How?
This 3-day Training Course examines structural components of the standard. Technical considerations include traceability of measurement and estimations of uncertainty. Quality system discussions include easy-to-understand approaches (with sample forms provided) for continual improvement and handling of customer feedback.
The course contains extensive reference to the accreditation body interpretation and implementation guidance documents
Syllabus
Introduction and Approaches to Learning
Background and Principles
- The scope of lab operations
- Understanding competence
- Principles behind ISO/IEC 17025
Laboratory QMS Requirements
- Management structure
- Documents, records and IT
- Demonstrating Competence
- Acquiring Competence
Laboratory Continual Improvement
- The Seven sources of issues
- Addressing deviations
Internal Audit and Management Review
Basic Technical Requirements
- People, Processes and Plant
- Quality Control and Procedures
- Sampling and Sample Handling
- Reporting the Results
Measurement Requirements
- Uncertainty and Traceability
- Correlations between them.