Activity Details

What?

Learn about the international laboratory competence standard from one of its authors. Learn how to implement it more efficiently. Learn what the requirements actually mean.

Who?

For all laboratory staff who

• Manage the laboratory
• Participate in the operation of the

laboratory quality system

• Conduct tests or calibrations
• Train laboratory staff

How?

This 3-day Training Course examines structural components of the standard. Technical considerations include traceability of measurement and estimations of uncertainty. Quality system discussions include easy-to-understand approaches (with sample forms provided) for continual improvement and handling of customer feedback.

The course contains extensive reference to the accreditation body interpretation and implementation guidance documents

Syllabus

Introduction and Approaches to Learning

Background and Principles

• The scope of lab operations
• Understanding competence
• Principles behind ISO/IEC 17025

Laboratory QMS Requirements

• Management structure
• Documents, records and IT
• Demonstrating Competence
• Acquiring Competence

Laboratory Continual Improvement

• The Seven sources of issues
• Addressing deviations

Internal Audit and Management Review

Basic Technical Requirements

• People, Processes and Plant
• Quality Control and Procedures
• Sampling and Sample Handling
• Reporting the Results

Measurement Requirements

• Uncertainty and Traceability
• Correlations between them.