Activity Details

Course Description

Learn the concepts of ISO 9001and how the standard can become a valuable part of your business management system. Through an exciting accelerated learning approach, you will be able to follow the stages in a live audit, including simulated audit interviews and role plays. This course provides an understanding and knowledge of auditing quality management system to third party standards.

Course Objective

By the end of this course you will be able to:

• Understand the ISO 9000 family of standards.
• Learn the process approach and how it impacts auditing practices.
• Learn how to audit requirements of ISO 9001 standard and the auditor's role in the process.
• Plan and manage a process based audit considering resources and timing, use of checklists,
• Selection of audit teams.
• Gain audit skills and learn techniques for:

-         Evaluating, auditing, findings, communicating and presenting audit reports.

-         Identify and write nonconformity statements with insight of proposal corrective actions.

-         Undertake audit follow-up activities

Target Audience

• Anyone who needs to learn about ISO 9001 in order to audit an ISO 9001 QMS.
• Individuals responsible for implementing the ISO 9001 series of standards.
• Individuals interested in conducting first-party, second-party and third-party audits.
• Management representatives, Quality-Managers, Engineers, and Consultants.

Course Outline

• The 8 Quality Principles
• Key Elements of Quality Systems
• The Audit Preparation
• Reporting and Follow Up
• Quality Management Systems Development
• Requirements of ISO 9001: 2008
• Auditor Skills and Techniques for Process Auditing
• Examination

Course material & style

Delegates receive comprehensive course manuals with reference materials, the ISO 9001 and ISO 19011 standard for the guidelines for quality and/or Environmental management system auditing.

Delegate's Certificate

• Attendees shall receive a certificate of quality specialist from GSO.

Benefit of training 

• practical exercises during training program
• Daily evaluation of the participants and measure the level of progress in the acquisition of skills.
• Night training at the suitable time for trainees.
• Qualified tutors holding a Master and PhD degrees and accredited from International bodies.
• Trainees are able to communicate with GSO training team 24 hrs / 7 Day